Refund Policy

1. Overview

At CustomerNearMe, we want customers to understand our subscription and refund terms before making a purchase.

This Refund Policy explains the conditions under which you may request a refund for a paid CustomerNearMe subscription.

Website: https://www.customernearme.online/

Service operator: TechZam Solution.

2. Five-Day Refund Window

Customers may request a refund within five (5) calendar days of the original subscription payment, subject to the eligibility conditions in this policy and applicable law.

To be considered within the refund window, your request must be submitted through our designated support channel within those five calendar days.

The five-day period begins on the date of the original payment. If the fifth day falls on a weekend or public holiday, contact us before the deadline to avoid uncertainty.

This policy does not remove any refund, cancellation, or other rights that you may have under applicable law.

3. Refund Eligibility

To request a refund under this policy:

• Your request must be submitted within the five-day refund window.
• You must provide sufficient information for us to identify the relevant transaction.
• The purchase must be a CustomerNearMe payment covered by this policy.
• We may ask for reasonable additional information to verify the transaction.

Refund requests will be reviewed fairly and in accordance with this policy, the applicable payment terms, and relevant law.

4. How to Request a Refund

To request a refund, contact our support team at:

Please include:

• The email address associated with your CustomerNearMe account.
• The payment date.
• Your subscription plan.
• Your Paddle transaction or receipt reference, if available.
• A brief explanation of your request.

Please do not send your password or full payment-card details.

We will review your request and communicate the outcome through the contact details you provide.

5. Refund Processing

If a refund is approved, it will generally be processed through the payment provider and returned using the original payment method where supported.

The time required for the funds to appear in your account may depend on the payment provider, bank, card issuer, or payment method.

We cannot guarantee a specific arrival date unless the relevant payment provider confirms it.

6. Subscription Cancellation

Cancelling a subscription and requesting a refund are separate actions.

Cancelling stops future renewals according to the subscription’s cancellation terms. It does not automatically mean that an earlier payment will be refunded.

If you want a refund, submit a separate request within the applicable refund window.

Please use the cancellation method provided with your subscription or contact support if you need assistance.

7. Renewals, Promotions, and Other Payments

The five-day refund window described above applies to the original subscription payment as specified in this policy.

Renewal payments, promotional purchases, plan changes, and other billing situations will be reviewed according to the terms disclosed at checkout, the applicable subscription conditions, and relevant law.

Free trials, promotional access, and giveaway subscriptions may have separate conditions. If a promotion does not require a payment, there is no subscription payment to refund for that promotional access. If a paid transaction occurs, its refund eligibility will be assessed under the applicable disclosed terms and law.

8. Exceptions and Legal Rights

Nothing in this Refund Policy is intended to exclude or restrict a refund or other consumer right that cannot legally be excluded or restricted.

If a payment was unauthorized, duplicated, processed incorrectly, or otherwise subject to a legal remedy, contact us so that we can review the issue.

9. Related Policies

Please also review:

• Privacy Policy
• Terms of Service